MediBuddy Mobile Services V1.1

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FreshDeskTicketForNewUserRequest

The following routes are available for this service:
POST/freshdesk/ticket/createfornewuser

To override the Content-type in your clients HTTP Accept Header, append the .csv suffix or ?format=csv

HTTP + CSV

The following are sample HTTP requests and responses. The placeholders shown need to be replaced with actual values.

POST /csv/reply/FreshDeskTicketForNewUserRequest HTTP/1.1 
Host: mb-mobile-api.medibuddy.in 
Content-Type: text/csv
Content-Length: length

Description,DeviceId,UserName,UserEmail,UserContact
String,String,String,String,String

HTTP/1.1 200 OK
Content-Type: text/csv
Content-Length: length

Helpdesk_Ticket
"{associates_rdb:String,association_type:String,cc_email:{bcc_Emails:[String],cc_Emails:[String],fwd_Emails:[String],reply_CC:[String],tkt_CC:[String]},created_at:String,description:String,description_html:String,display_id:0,group_id:0,id:0,isescalated:False,owner_id:String,parent_ticket_id:String,priority:0,sl_escalation_level:String,status:0,subject:String,ticket_type:String,to_email:String,updated_at:String,urgent:False,status_name:String,requester_status_name:String,priority_name:String,source_name:String,requester_name:String,responder_name:String,to_emails:[String],attachments:[{content_content_type:String,content_file_name:String,content_file_size:0,created_at:String,id:0,updated_at:String,attachment_url:String}],custom_field:{accounting_Finance_206014:String,actioned_By_Finance_206014:String,agent_Name_206014:String,awaiting_Response_From_206014:String,branch_Finance_206014:String,branch_Test_206014:String,category_206014:String,claim_Employee_Id_206014:String,current_Status_206014:String,debtors_Update_Finance_206014:String,doro_Finance_206014:String,emp_Id_Claim_No_206014:String,follow_Up_206014:String,follow_Up_date_206014:String,insurer_Finance_206014:String,name_Test_206014:String,owner_206014:String,pending_Bucket_206014:String,pending_From_206014:String,pr_Type_Finance_206014:String,query_Type_Test_206014:String,reason_For_Pendency_206014:String,reason_For_Pending_206014:String,reopened_Date_206014:String,sub_Category_206014:String,validation_Finance_206014:String},tags:[String],conversations:[{body:String,body_text:String,id:0,incoming:False,user_id:0,support_email:{},source:0,ticket_id:0,to_emails:[String],from_email:{},cc_emails:[String],bcc_emails:{},created_at:String,updated_at:String,attachments:[{content_content_type:String,content_file_name:String,content_file_size:0,created_at:String,id:0,updated_at:String,attachment_url:String}],user_name:String,isMediAssistUser:False}]}"