The following are sample HTTP requests and responses.
The placeholders shown need to be replaced with actual values.
POST /json/reply/FreshDeskCreateTicketRequest HTTP/1.1
Host: mb-mobile-api.medibuddy.in
Content-Type: application/json
Content-Length: length
{"description":"String","deviceId":"String","fileList":[{"fileName":"String","fileDocId":"String"}],"registrationId":"String","category":"String","subCategory":"String","fromEmail":"String","ticketProperties":[{"type":"String","value":"String"}],"appType":"ANDROID","isFeedBack":false,"rating":"String","mbToken":"String","ipAddress":"String","userAgent":"String","userPlatform":"String","platformVer":"String","mobileDeviceModel":"String"}
HTTP/1.1 200 OK
Content-Type: application/json
Content-Length: length
{"helpdesk_Ticket":{"associates_rdb":"String","association_type":"String","cc_email":{"bcc_Emails":["String"],"cc_Emails":["String"],"fwd_Emails":["String"],"reply_CC":["String"],"tkt_CC":["String"]},"created_at":"String","description":"String","description_html":"String","display_id":0,"group_id":0,"id":0,"isescalated":false,"owner_id":"String","parent_ticket_id":"String","priority":0,"sl_escalation_level":"String","status":0,"subject":"String","ticket_type":"String","to_email":"String","updated_at":"String","urgent":false,"status_name":"String","requester_status_name":"String","priority_name":"String","source_name":"String","requester_name":"String","responder_name":"String","to_emails":["String"],"attachments":[{"content_content_type":"String","content_file_name":"String","content_file_size":0,"created_at":"String","id":0,"updated_at":"String","attachment_url":"String"}],"custom_field":{"accounting_Finance_206014":"String","actioned_By_Finance_206014":"String","agent_Name_206014":"String","awaiting_Response_From_206014":"String","branch_Finance_206014":"String","branch_Test_206014":"String","category_206014":"String","claim_Employee_Id_206014":"String","current_Status_206014":"String","debtors_Update_Finance_206014":"String","doro_Finance_206014":"String","emp_Id_Claim_No_206014":"String","follow_Up_206014":"String","follow_Up_date_206014":"String","insurer_Finance_206014":"String","name_Test_206014":"String","owner_206014":"String","pending_Bucket_206014":"String","pending_From_206014":"String","pr_Type_Finance_206014":"String","query_Type_Test_206014":"String","reason_For_Pendency_206014":"String","reason_For_Pending_206014":"String","reopened_Date_206014":"String","sub_Category_206014":"String","validation_Finance_206014":"String"},"tags":["String"],"conversations":[{"body":"String","body_text":"String","id":0,"incoming":false,"user_id":0,"support_email":{},"source":0,"ticket_id":0,"to_emails":["String"],"from_email":{},"cc_emails":["String"],"bcc_emails":{},"created_at":"String","updated_at":"String","attachments":[{"content_content_type":"String","content_file_name":"String","content_file_size":0,"created_at":"String","id":0,"updated_at":"String","attachment_url":"String"}],"user_name":"String","isMediAssistUser":false}]}}