MediBuddy Mobile Services V1.1

FreshDeskTicketForNewUserRequest

The following routes are available for this service:
POST	/freshdesk/ticket/createfornewuser

To override the Content-type in your clients HTTP Accept Header, append the .jsv suffix or ?format=jsv

HTTP + JSV

The following are sample HTTP requests and responses. The placeholders shown need to be replaced with actual values.

POST /jsv/reply/FreshDeskTicketForNewUserRequest HTTP/1.1 
Host: mb-mobile-api.medibuddy.in 
Content-Type: text/jsv
Content-Length: length

{
	description: String,
	deviceId: String,
	userName: String,
	userEmail: String,
	userContact: String
}

HTTP/1.1 200 OK
Content-Type: text/jsv
Content-Length: length

{
	helpdesk_Ticket: 
	{
		associates_rdb: String,
		association_type: String,
		cc_email: 
		{
			bcc_Emails: 
			[
				String
			],
			cc_Emails: 
			[
				String
			],
			fwd_Emails: 
			[
				String
			],
			reply_CC: 
			[
				String
			],
			tkt_CC: 
			[
				String
			]
		},
		created_at: String,
		description: String,
		description_html: String,
		display_id: 0,
		group_id: 0,
		id: 0,
		isescalated: False,
		owner_id: String,
		parent_ticket_id: String,
		priority: 0,
		sl_escalation_level: String,
		status: 0,
		subject: String,
		ticket_type: String,
		to_email: String,
		updated_at: String,
		urgent: False,
		status_name: String,
		requester_status_name: String,
		priority_name: String,
		source_name: String,
		requester_name: String,
		responder_name: String,
		to_emails: 
		[
			String
		],
		attachments: 
		[
			{
				content_content_type: String,
				content_file_name: String,
				content_file_size: 0,
				created_at: String,
				id: 0,
				updated_at: String,
				attachment_url: String
			}
		],
		custom_field: 
		{
			accounting_Finance_206014: String,
			actioned_By_Finance_206014: String,
			agent_Name_206014: String,
			awaiting_Response_From_206014: String,
			branch_Finance_206014: String,
			branch_Test_206014: String,
			category_206014: String,
			claim_Employee_Id_206014: String,
			current_Status_206014: String,
			debtors_Update_Finance_206014: String,
			doro_Finance_206014: String,
			emp_Id_Claim_No_206014: String,
			follow_Up_206014: String,
			follow_Up_date_206014: String,
			insurer_Finance_206014: String,
			name_Test_206014: String,
			owner_206014: String,
			pending_Bucket_206014: String,
			pending_From_206014: String,
			pr_Type_Finance_206014: String,
			query_Type_Test_206014: String,
			reason_For_Pendency_206014: String,
			reason_For_Pending_206014: String,
			reopened_Date_206014: String,
			sub_Category_206014: String,
			validation_Finance_206014: String
		},
		tags: 
		[
			String
		],
		conversations: 
		[
			{
				body: String,
				body_text: String,
				id: 0,
				incoming: False,
				user_id: 0,
				support_email: {},
				source: 0,
				ticket_id: 0,
				to_emails: 
				[
					String
				],
				from_email: {},
				cc_emails: 
				[
					String
				],
				bcc_emails: {},
				created_at: String,
				updated_at: String,
				attachments: 
				[
					{
						content_content_type: String,
						content_file_name: String,
						content_file_size: 0,
						created_at: String,
						id: 0,
						updated_at: String,
						attachment_url: String
					}
				],
				user_name: String,
				isMediAssistUser: False
			}
		]
	}
}