HTTP + XML
The following are sample HTTP requests and responses.
The placeholders shown need to be replaced with actual values.
POST /xml/reply/FreshDeskTicketDetailsRequest HTTP/1.1
Host: mb-mobile-api.medibuddy.in
Content-Type: application/xml
Content-Length: length
<FreshDeskTicketDetailsRequest xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.datacontract.org/2004/07/MediBuddyMobile.DTO.RequestResponse">
<IPAddress xmlns="http://schemas.datacontract.org/2004/07/MediBuddyMobileAPI.Core.DTO">String</IPAddress>
<MBToken xmlns="http://schemas.datacontract.org/2004/07/MediBuddyMobileAPI.Core.DTO">String</MBToken>
<MobileDeviceModel xmlns="http://schemas.datacontract.org/2004/07/MediBuddyMobileAPI.Core.DTO">String</MobileDeviceModel>
<PlatformVer xmlns="http://schemas.datacontract.org/2004/07/MediBuddyMobileAPI.Core.DTO">String</PlatformVer>
<UserAgent xmlns="http://schemas.datacontract.org/2004/07/MediBuddyMobileAPI.Core.DTO">String</UserAgent>
<UserPlatform xmlns="http://schemas.datacontract.org/2004/07/MediBuddyMobileAPI.Core.DTO">String</UserPlatform>
<EmployeeId>String</EmployeeId>
<PMCorpId>0</PMCorpId>
<PrimaryEmailId>String</PrimaryEmailId>
<RoleName>String</RoleName>
<TicketId>0</TicketId>
</FreshDeskTicketDetailsRequest>
HTTP/1.1 200 OK
Content-Type: application/xml
Content-Length: length
<FreshDeskTicketDetailResponse xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.datacontract.org/2004/07/MediBuddyMobile.DTO.RequestResponse">
<Helpdesk_Ticket xmlns:d2p1="http://schemas.datacontract.org/2004/07/MediBuddyMobile.DTO">
<d2p1:associates_rdb>String</d2p1:associates_rdb>
<d2p1:association_type>String</d2p1:association_type>
<d2p1:attachments>
<d2p1:Attachment>
<d2p1:attachment_url>String</d2p1:attachment_url>
<d2p1:content_content_type>String</d2p1:content_content_type>
<d2p1:content_file_name>String</d2p1:content_file_name>
<d2p1:content_file_size>0</d2p1:content_file_size>
<d2p1:created_at>String</d2p1:created_at>
<d2p1:id>0</d2p1:id>
<d2p1:updated_at>String</d2p1:updated_at>
</d2p1:Attachment>
</d2p1:attachments>
<d2p1:cc_email>
<d2p1:Bcc_Emails xmlns:d4p1="http://schemas.microsoft.com/2003/10/Serialization/Arrays">
<d4p1:string>String</d4p1:string>
</d2p1:Bcc_Emails>
<d2p1:Cc_Emails xmlns:d4p1="http://schemas.microsoft.com/2003/10/Serialization/Arrays">
<d4p1:string>String</d4p1:string>
</d2p1:Cc_Emails>
<d2p1:Fwd_Emails xmlns:d4p1="http://schemas.microsoft.com/2003/10/Serialization/Arrays">
<d4p1:string>String</d4p1:string>
</d2p1:Fwd_Emails>
<d2p1:Reply_CC xmlns:d4p1="http://schemas.microsoft.com/2003/10/Serialization/Arrays">
<d4p1:string>String</d4p1:string>
</d2p1:Reply_CC>
<d2p1:Tkt_CC xmlns:d4p1="http://schemas.microsoft.com/2003/10/Serialization/Arrays">
<d4p1:string>String</d4p1:string>
</d2p1:Tkt_CC>
</d2p1:cc_email>
<d2p1:conversations>
<d2p1:Conversation>
<d2p1:attachments>
<d2p1:Attachment>
<d2p1:attachment_url>String</d2p1:attachment_url>
<d2p1:content_content_type>String</d2p1:content_content_type>
<d2p1:content_file_name>String</d2p1:content_file_name>
<d2p1:content_file_size>0</d2p1:content_file_size>
<d2p1:created_at>String</d2p1:created_at>
<d2p1:id>0</d2p1:id>
<d2p1:updated_at>String</d2p1:updated_at>
</d2p1:Attachment>
</d2p1:attachments>
<d2p1:bcc_emails />
<d2p1:body>String</d2p1:body>
<d2p1:body_text>String</d2p1:body_text>
<d2p1:cc_emails xmlns:d5p1="http://schemas.microsoft.com/2003/10/Serialization/Arrays">
<d5p1:string>String</d5p1:string>
</d2p1:cc_emails>
<d2p1:created_at>String</d2p1:created_at>
<d2p1:from_email />
<d2p1:id>0</d2p1:id>
<d2p1:incoming>false</d2p1:incoming>
<d2p1:isMediAssistUser>false</d2p1:isMediAssistUser>
<d2p1:source>0</d2p1:source>
<d2p1:support_email />
<d2p1:ticket_id>0</d2p1:ticket_id>
<d2p1:to_emails xmlns:d5p1="http://schemas.microsoft.com/2003/10/Serialization/Arrays">
<d5p1:string>String</d5p1:string>
</d2p1:to_emails>
<d2p1:updated_at>String</d2p1:updated_at>
<d2p1:user_id>0</d2p1:user_id>
<d2p1:user_name>String</d2p1:user_name>
</d2p1:Conversation>
</d2p1:conversations>
<d2p1:created_at>String</d2p1:created_at>
<d2p1:custom_field>
<d2p1:Accounting_Finance_206014>String</d2p1:Accounting_Finance_206014>
<d2p1:Actioned_By_Finance_206014>String</d2p1:Actioned_By_Finance_206014>
<d2p1:Agent_Name_206014>String</d2p1:Agent_Name_206014>
<d2p1:Awaiting_Response_From_206014>String</d2p1:Awaiting_Response_From_206014>
<d2p1:Branch_Finance_206014>String</d2p1:Branch_Finance_206014>
<d2p1:Branch_Test_206014>String</d2p1:Branch_Test_206014>
<d2p1:Category_206014>String</d2p1:Category_206014>
<d2p1:Claim_Employee_Id_206014>String</d2p1:Claim_Employee_Id_206014>
<d2p1:Current_Status_206014>String</d2p1:Current_Status_206014>
<d2p1:Debtors_Update_Finance_206014>String</d2p1:Debtors_Update_Finance_206014>
<d2p1:Doro_Finance_206014>String</d2p1:Doro_Finance_206014>
<d2p1:Emp_Id_Claim_No_206014>String</d2p1:Emp_Id_Claim_No_206014>
<d2p1:Follow_Up_206014>String</d2p1:Follow_Up_206014>
<d2p1:Follow_Up_date_206014>String</d2p1:Follow_Up_date_206014>
<d2p1:Insurer_Finance_206014>String</d2p1:Insurer_Finance_206014>
<d2p1:Name_Test_206014>String</d2p1:Name_Test_206014>
<d2p1:Owner_206014>String</d2p1:Owner_206014>
<d2p1:Pending_Bucket_206014>String</d2p1:Pending_Bucket_206014>
<d2p1:Pending_From_206014>String</d2p1:Pending_From_206014>
<d2p1:Pr_Type_Finance_206014>String</d2p1:Pr_Type_Finance_206014>
<d2p1:Query_Type_Test_206014>String</d2p1:Query_Type_Test_206014>
<d2p1:Reason_For_Pendency_206014>String</d2p1:Reason_For_Pendency_206014>
<d2p1:Reason_For_Pending_206014>String</d2p1:Reason_For_Pending_206014>
<d2p1:Reopened_Date_206014>String</d2p1:Reopened_Date_206014>
<d2p1:Sub_Category_206014>String</d2p1:Sub_Category_206014>
<d2p1:Validation_Finance_206014>String</d2p1:Validation_Finance_206014>
</d2p1:custom_field>
<d2p1:description>String</d2p1:description>
<d2p1:description_html>String</d2p1:description_html>
<d2p1:display_id>0</d2p1:display_id>
<d2p1:group_id>0</d2p1:group_id>
<d2p1:id>0</d2p1:id>
<d2p1:isescalated>false</d2p1:isescalated>
<d2p1:owner_id>String</d2p1:owner_id>
<d2p1:parent_ticket_id>String</d2p1:parent_ticket_id>
<d2p1:priority>0</d2p1:priority>
<d2p1:priority_name>String</d2p1:priority_name>
<d2p1:requester_name>String</d2p1:requester_name>
<d2p1:requester_status_name>String</d2p1:requester_status_name>
<d2p1:responder_name>String</d2p1:responder_name>
<d2p1:sl_escalation_level>String</d2p1:sl_escalation_level>
<d2p1:source_name>String</d2p1:source_name>
<d2p1:status>0</d2p1:status>
<d2p1:status_name>String</d2p1:status_name>
<d2p1:subject>String</d2p1:subject>
<d2p1:tags xmlns:d3p1="http://schemas.microsoft.com/2003/10/Serialization/Arrays">
<d3p1:string>String</d3p1:string>
</d2p1:tags>
<d2p1:ticket_type>String</d2p1:ticket_type>
<d2p1:to_email>String</d2p1:to_email>
<d2p1:to_emails xmlns:d3p1="http://schemas.microsoft.com/2003/10/Serialization/Arrays">
<d3p1:string>String</d3p1:string>
</d2p1:to_emails>
<d2p1:updated_at>String</d2p1:updated_at>
<d2p1:urgent>false</d2p1:urgent>
</Helpdesk_Ticket>
</FreshDeskTicketDetailResponse>