MediBuddy Mobile Services V1.1

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FreshDeskTicketRequest

The following routes are available for this service:
POST/freshdesk/tickets/

To override the Content-type in your clients HTTP Accept Header, append the .xml suffix or ?format=xml

HTTP + XML

The following are sample HTTP requests and responses. The placeholders shown need to be replaced with actual values.

POST /xml/reply/FreshDeskTicketRequest HTTP/1.1 
Host: mb-mobile-api.medibuddy.in 
Content-Type: application/xml
Content-Length: length

<FreshDeskTicketRequest xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.datacontract.org/2004/07/MediBuddyMobile.DTO.RequestResponse">
  <IPAddress xmlns="http://schemas.datacontract.org/2004/07/MediBuddyMobileAPI.Core.DTO">String</IPAddress>
  <MBToken xmlns="http://schemas.datacontract.org/2004/07/MediBuddyMobileAPI.Core.DTO">String</MBToken>
  <MobileDeviceModel xmlns="http://schemas.datacontract.org/2004/07/MediBuddyMobileAPI.Core.DTO">String</MobileDeviceModel>
  <PlatformVer xmlns="http://schemas.datacontract.org/2004/07/MediBuddyMobileAPI.Core.DTO">String</PlatformVer>
  <UserAgent xmlns="http://schemas.datacontract.org/2004/07/MediBuddyMobileAPI.Core.DTO">String</UserAgent>
  <UserPlatform xmlns="http://schemas.datacontract.org/2004/07/MediBuddyMobileAPI.Core.DTO">String</UserPlatform>
  <EmployeeId>String</EmployeeId>
  <PMCorpId>0</PMCorpId>
  <PageNumber>0</PageNumber>
  <PrimaryEmailId>String</PrimaryEmailId>
</FreshDeskTicketRequest>

HTTP/1.1 200 OK
Content-Type: application/xml
Content-Length: length

<FreshDeskTicketResponse xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.datacontract.org/2004/07/MediBuddyMobile.DTO.RequestResponse">
  <AllTickets xmlns:d2p1="http://schemas.datacontract.org/2004/07/MediBuddyMobile.DTO">
    <d2p1:FreskDeskTicketData>
      <d2p1:CC_Email>
        <d2p1:Bcc_Emails xmlns:d5p1="http://schemas.microsoft.com/2003/10/Serialization/Arrays">
          <d5p1:string>String</d5p1:string>
        </d2p1:Bcc_Emails>
        <d2p1:Cc_Emails xmlns:d5p1="http://schemas.microsoft.com/2003/10/Serialization/Arrays">
          <d5p1:string>String</d5p1:string>
        </d2p1:Cc_Emails>
        <d2p1:Fwd_Emails xmlns:d5p1="http://schemas.microsoft.com/2003/10/Serialization/Arrays">
          <d5p1:string>String</d5p1:string>
        </d2p1:Fwd_Emails>
        <d2p1:Reply_CC xmlns:d5p1="http://schemas.microsoft.com/2003/10/Serialization/Arrays">
          <d5p1:string>String</d5p1:string>
        </d2p1:Reply_CC>
        <d2p1:Tkt_CC xmlns:d5p1="http://schemas.microsoft.com/2003/10/Serialization/Arrays">
          <d5p1:string>String</d5p1:string>
        </d2p1:Tkt_CC>
      </d2p1:CC_Email>
      <d2p1:Created_At>String</d2p1:Created_At>
      <d2p1:Custom_Field>
        <d2p1:Accounting_Finance_206014>String</d2p1:Accounting_Finance_206014>
        <d2p1:Actioned_By_Finance_206014>String</d2p1:Actioned_By_Finance_206014>
        <d2p1:Agent_Name_206014>String</d2p1:Agent_Name_206014>
        <d2p1:Awaiting_Response_From_206014>String</d2p1:Awaiting_Response_From_206014>
        <d2p1:Branch_Finance_206014>String</d2p1:Branch_Finance_206014>
        <d2p1:Branch_Test_206014>String</d2p1:Branch_Test_206014>
        <d2p1:Category_206014>String</d2p1:Category_206014>
        <d2p1:Claim_Employee_Id_206014>String</d2p1:Claim_Employee_Id_206014>
        <d2p1:Current_Status_206014>String</d2p1:Current_Status_206014>
        <d2p1:Debtors_Update_Finance_206014>String</d2p1:Debtors_Update_Finance_206014>
        <d2p1:Doro_Finance_206014>String</d2p1:Doro_Finance_206014>
        <d2p1:Emp_Id_Claim_No_206014>String</d2p1:Emp_Id_Claim_No_206014>
        <d2p1:Follow_Up_206014>String</d2p1:Follow_Up_206014>
        <d2p1:Follow_Up_date_206014>String</d2p1:Follow_Up_date_206014>
        <d2p1:Insurer_Finance_206014>String</d2p1:Insurer_Finance_206014>
        <d2p1:Name_Test_206014>String</d2p1:Name_Test_206014>
        <d2p1:Owner_206014>String</d2p1:Owner_206014>
        <d2p1:Pending_Bucket_206014>String</d2p1:Pending_Bucket_206014>
        <d2p1:Pending_From_206014>String</d2p1:Pending_From_206014>
        <d2p1:Pr_Type_Finance_206014>String</d2p1:Pr_Type_Finance_206014>
        <d2p1:Query_Type_Test_206014>String</d2p1:Query_Type_Test_206014>
        <d2p1:Reason_For_Pendency_206014>String</d2p1:Reason_For_Pendency_206014>
        <d2p1:Reason_For_Pending_206014>String</d2p1:Reason_For_Pending_206014>
        <d2p1:Reopened_Date_206014>String</d2p1:Reopened_Date_206014>
        <d2p1:Sub_Category_206014>String</d2p1:Sub_Category_206014>
        <d2p1:Validation_Finance_206014>String</d2p1:Validation_Finance_206014>
      </d2p1:Custom_Field>
      <d2p1:Deleted>false</d2p1:Deleted>
      <d2p1:Delta>false</d2p1:Delta>
      <d2p1:Description>String</d2p1:Description>
      <d2p1:Description_html>String</d2p1:Description_html>
      <d2p1:Due_By>String</d2p1:Due_By>
      <d2p1:Email_Config_Id />
      <d2p1:FrDueBy>String</d2p1:FrDueBy>
      <d2p1:Fr_Escalated>false</d2p1:Fr_Escalated>
      <d2p1:Group_Id />
      <d2p1:Id />
      <d2p1:IsEscalated>false</d2p1:IsEscalated>
      <d2p1:Priority>0</d2p1:Priority>
      <d2p1:Priority_name>String</d2p1:Priority_name>
      <d2p1:Requester_id />
      <d2p1:Requester_name>String</d2p1:Requester_name>
      <d2p1:Requester_status_name>String</d2p1:Requester_status_name>
      <d2p1:Responder_id />
      <d2p1:Responder_name>String</d2p1:Responder_name>
      <d2p1:Source>0</d2p1:Source>
      <d2p1:Source_name>String</d2p1:Source_name>
      <d2p1:Spam>false</d2p1:Spam>
      <d2p1:Status>0</d2p1:Status>
      <d2p1:Status_name>String</d2p1:Status_name>
      <d2p1:Subject>String</d2p1:Subject>
      <d2p1:To_Emails xmlns:d4p1="http://schemas.microsoft.com/2003/10/Serialization/Arrays">
        <d4p1:string>String</d4p1:string>
      </d2p1:To_Emails>
      <d2p1:To_email>String</d2p1:To_email>
      <d2p1:Trained>false</d2p1:Trained>
      <d2p1:Updated_at>String</d2p1:Updated_at>
      <d2p1:Urgent>false</d2p1:Urgent>
      <d2p1:display_id>0</d2p1:display_id>
    </d2p1:FreskDeskTicketData>
  </AllTickets>
  <CurrentPageNumber>0</CurrentPageNumber>
  <NextPageNumber>0</NextPageNumber>
  <PreviousPageNumber>0</PreviousPageNumber>
</FreshDeskTicketResponse>